Privacy Policy
Company: Nitizen Ventures (OPC) Private Limited
Website: www.nitizenventures.com
Nitizen Ventures (OPC) Private Limited (“we”, “our”, or “us”) is committed to protecting the
privacy of individuals and organizations who interact with our software solutions, mobile
applications, and a multi-vendor e-commerce platform. This Privacy Policy outlines how we
collect, use, share, and protect your personal information in compliance with the Information
Technology Act, 2000, and applicable Indian data protection laws.
1. Scope of Policy
This Privacy Policy applies to:
All software and digital solutions developed and maintained by Nitizen Ventures.
All users and vendors registered on our e-commerce platform.
Any other services offered by us through online or offline modes.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Full Name
Contact details (email, phone number)
Address (billing and shipping)
Government ID numbers (GSTIN, PAN, etc., where applicable)
Payment information
B. Business and Vendor Information
Company or business name
Product/service information
Bank details for payouts
Tax-related data
C. Technical and Usage Data
IP addresses
Browser type and device information
Cookies and tracking technologies
Usage logs and analytics data
3. How We Use Your Information
We use your information to:
Provide and maintain software and e-commerce services
Facilitate vendor registration and buyer transactions
Process payments and generate invoices
Improve user experience through analytics
Send notifications, service updates, and marketing communications (where permitted)
Comply with legal obligations and resolve disputes
4. Sharing of Information
We do not sell your personal information. However, we may share data with:
Authorized third-party service providers (e.g., payment gateways, hosting)
services)
Legal authorities if required under law or to protect our legal rights
Affiliated partners or vendors in connection with e-commerce operations and
logistics
5. Data Retention
We retain your information for as long as it is necessary to fulfil the purposes described in
This policy or as required by law.
6. Data Security
We implement industry-standard measures, including:
SSL encryption for data transmission
Secure server infrastructure
Access controls and authentication mechanisms
However, no online platform is entirely secure, and we encourage you to take necessary
precautions when sharing sensitive information online.
7. Your Rights
As a user, you have the right to:
Access and correct your personal data
Withdraw consent (where applicable)
Request deletion or restriction of your data
Lodge complaints with regulatory authorities
8. Cookies Policy
We use cookies and similar technologies to enhance your user experience, track user activity,
and analyze web traffic. You can manage your cookie preferences through your browser
settings.
9. Third-Party Links
Our platforms may contain links to third-party websites or services. We are not responsible
for their privacy practices, and we encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly
collect personal data from minors without parental consent.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on
our website with a revised effective date. Continued use of our services constitutes your
acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Nitizen Ventures (OPC) Private Limited
12, “SHREE” Nivasa, 1st Main, Naraseeyappa Garden,
Mydala Road, Kyathsandra,
Tumkur – 572104, Karnataka, India
�� Email: admin@nitizenventures.com
�� Phone: Office: 08164040892, Mobile: 9902998444 / 9880079009