Introduction

Welcome to Nitizen Ventures (OPC) Private Limited.

These Terms and Conditions (“Terms”, “Agreement”, or “Terms of Use”) govern your access to and use of the websites, software solutions, digital platforms, applications, and services provided by Nitizen Ventures (OPC) Private Limited (“Company”, “Nitizen Ventures”, “we”, “our”, or “us”).

By accessing our website, using our software services, registering as a customer, vendor, partner, or using our digital platforms, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our services.

About Nitizen Ventures

Nitizen Ventures (OPC) Private Limited is an Indian technology and digital business solutions company engaged in:

Software Development & Digital Services

Including:

• Website design and development
• Mobile application development
• Custom software development
• Business automation solutions
• UI/UX design services
• Digital marketing solutions
• Website hosting and technical support

Digital Platforms & Online Marketplaces

The Company is developing and operating digital platforms including:

A Pan-India multi-vendor e-commerce marketplace supporting:

• MSME businesses
• Local manufacturers
• Small entrepreneurs
• Artisans
• Handmade product sellers

Acceptance of Terms

By using our services, you confirm that:

• You have read and understood these Terms.
• You agree to follow all applicable laws of India.
• You provide accurate and complete information.
• You are responsible for maintaining confidentiality of your account information.

These Terms create a legally binding agreement between you and Nitizen Ventures.

Eligibility to Use Services

Users must:

• Be legally capable of entering into agreements under applicable Indian laws.
• Provide correct personal/business information.
• Use services only for lawful purposes.

Businesses, vendors, and partners must provide valid registration details wherever applicable.

Software Development Services Terms

Nitizen Ventures provides customized software development and technology solutions.

Services May Include:

• Website development
• Mobile applications
• Custom software solutions
• Software maintenance
• Technical consulting
• Digital solutions

Project Agreement

Each software project may be governed by:

• Project proposal
• Scope document
• Development agreement
• Payment schedule

The final scope, timeline, and charges will be mutually agreed between the Company and the client.

Payment Terms for Software Services

Clients agree to:

• Pay charges according to agreed payment schedules.
• Provide required information and approvals.
• Make timely payments.

Delay in payment may result in:

• Suspension of services
• Delay in delivery timelines
• Additional charges where applicable

Software Ownership & Intellectual Property

Unless otherwise agreed in writing:

• Nitizen Ventures retains ownership of its proprietary technology, frameworks, tools, and development methods.
• Client-specific deliverables may be transferred according to the agreed project terms.
• All trademarks, logos, website content, and software belonging to Nitizen Ventures remain company property.

Unauthorized copying, distribution, reverse engineering, or misuse is prohibited.

E-Commerce Marketplace Terms

E-Commerce Marketplace is designed as a marketplace platform connecting buyers and sellers.

Nitizen Ventures acts as a technology platform provider facilitating transactions between customers and vendors.

Vendor Responsibilities

Vendors must:

• Provide genuine products.
• Maintain accurate product information.
• Follow applicable Indian laws.
• Deliver quality products.
• Maintain proper inventory.
• Handle customer obligations as per marketplace rules.

Product Information and Availability

Nitizen Ventures aims to provide accurate product information.

However:

• Product images may slightly vary from actual products.
• Availability may change based on seller inventory.
• Prices may change due to market conditions.

Final responsibility for product authenticity remains with respective vendors.

Customer Responsibilities

Customers agree to:

• Provide accurate delivery information.
• Use services responsibly.
• Make genuine purchases.
• Not misuse marketplace facilities.
• Not engage in fraudulent activities.

Payments and Transactions

Payments may be processed through authorized payment gateway partners.

Users agree that:

• Payment details must be accurate.
• Fraudulent transactions are prohibited.
• Refunds will be processed according to applicable policies.

Nitizen Ventures follows secure payment practices but does not store sensitive banking information.

Commission and Charges

For marketplace services:

• Vendors may be charged applicable commissions or service fees.
• Charges will be communicated through vendor agreements.
• Nitizen Ventures reserves the right to revise service charges with prior notice.

Our objective is to provide:

• Affordable commissions
• Value-for-money services
• Sustainable business opportunities

Nummet Food Delivery Platform

Nummet is an upcoming digital food delivery platform.

Restaurants and food partners must:

• Provide valid business information.
• Maintain food quality standards.
• Follow applicable food safety regulations.
• Maintain accurate menu information.

Customers must:

• Provide correct order details.
• Follow payment terms.
• Use the platform responsibly.

Prohibited Activities

Users shall not:

• Violate Indian laws.
• Upload illegal or misleading content.
• Sell prohibited products.
• Attempt unauthorized access.
• Introduce viruses or harmful software.
• Misuse customer or vendor information.
• Infringe intellectual property rights.

Violation may result in account suspension or termination.

Privacy and Data Protection

Nitizen Ventures respects user privacy.

Personal information collected through our services will be handled according to our Privacy Policy.

We are committed to:

• Protecting user information.
• Maintaining confidentiality.
• Using information responsibly.

Third-Party Services

Our platforms may integrate third-party services including:

• Payment gateways
• Hosting providers
• Delivery partners
• Technology providers

Nitizen Ventures is not responsible for independent third-party services beyond our control.

Limitation of Liability

Nitizen Ventures shall not be responsible for:

• Indirect losses
• Business losses
• Third-party actions
• Temporary service interruptions
• Events beyond reasonable control

We continuously work to provide reliable services but cannot guarantee uninterrupted availability.

Account Suspension and Termination

Nitizen Ventures reserves the right to suspend or terminate accounts if users:

• Violate these Terms.
• Provide false information.
• Engage in fraudulent activities.
• Harm platform security or reputation.

Confidentiality

All confidential information exchanged between Nitizen Ventures and customers, vendors, or partners shall be protected and used only for legitimate business purposes.

Modification of Terms

Nitizen Ventures may update these Terms periodically due to:

• Business improvements
• Technology changes
• Legal requirements

Updated Terms will be published on our website.

Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts located in Tumkur, Karnataka, India.